Technical Account Manager

Posted by InnovateMR on Aug 20, 2021 3:40:15 PM

Innovate MR is looking for a Technical Account Manager. 

 Primary Responsibilities:

  • Communicate and collaborate with our API Partners to enable them to unlock the most value from our platform. You’re their platform hero.
  • Analyze performance data and offer tactical advice for tuning of Partner integrations.
  • Be the point-of-contact for our Partners on any questions related to integrations, performance tuning, and technical issues.
  • Drive related-operational initiatives that involve Partner coordination and communication.
  • Investigate, diagnose, and solve issues via debugging, testing, and research.
  • Collaborate internally to ensure that the Partner’s voice is heard and considered in the product development process.
  • Own and maintain Partner-related resources and tools.

Qualifications and Requirements:

  • 3+ years’ experience as a Technical Account Manager or similar role in Market Research, Advertising, or SaaS company.
  • Excellent interpersonal skills. Able to communicate and collaborate with Clients across video, email, and chat.
  • Strong technical knowledge of API technologies and their complexities.
  • Demonstrated experience in handling large data sets and analyzing them to extract insights and recommendations.
  • Language requirements - English fluency both written and spoken

 

Interested in joining the team? Email us at careers@innovatemr.com

Topics: Careers